1. Introduction
Executive Search Africa, operated by RiskTech & Advisory ("we", "us", "our"), is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.
2. Information We Collect
We collect the following categories of personal information:
2.1 Information You Provide
- Account information: name, email address, phone number, password, and country of residence.
- Profile information: professional title, summary, industry, years of experience, education, skills, certifications, preferred roles, and languages.
- Verification documents: government-issued identification (NIN, passport, driver's licence) and letters of good standing submitted for identity verification.
- CV/Resume: uploaded documents containing your career history and qualifications.
- Organisation information: company name, registration number, industry, size, and contact details.
2.2 Information Collected Automatically
- Browser type and version, device type, and operating system.
- IP address and approximate location.
- Pages visited, time spent on pages, and navigation patterns.
- Cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account on the Platform.
- To match candidates with relevant executive and governance roles.
- To verify your identity when you submit a verification request.
- To facilitate communication between candidates, organisations, and recruiters.
- To process payments for role posting plans.
- To send transactional emails (e.g., verification outcomes, application updates).
- To improve and maintain the Platform's functionality and security.
- To comply with legal obligations.
4. Data Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With organisations and recruiters: When you apply for a role, your profile information (name, title, skills, experience, verification status) is shared with the posting organisation or assigned recruiter.
- With service providers: We use third-party services for email delivery, payment processing, and hosting. These providers only access your data as needed to perform their services.
- For legal compliance: We may disclose your information if required by law, regulation, or legal process.
5. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. Passwords are hashed and never stored in plain text. Verification documents are stored in secured directories with restricted access. We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, or destruction of your data.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request your data in a machine-readable format.
- Objection: Object to the processing of your data for certain purposes.
To exercise any of these rights, please contact us through our contact page.
8. Cookies
We use essential cookies to maintain your session and ensure the Platform functions correctly. We may also use analytics cookies to understand how users interact with the Platform. You can manage cookie preferences through your browser settings.
9. Children's Privacy
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out via our contact page.